Technical Representative at Xantrex Technology
August 2009 - October 2009
Xantrex Technology Inc., a subsidiary of Schneider Electric, is a world leader in the development, manufacturing and marketing of advanced power electronic products and systems for the renewable and mobile power market)
Installed and configured Lotus Notes in 200 workstations
Trained the IT personal from US to do the installation and configuration in their PC's
Senior Systems Administrator at Omnilife de Colombia
November 2006 - September 2008
American and Asian Regions); Omnilife, Bogota, Colombia
(Omnilife offers a series of goods and services focused on the improvement and maintenance of health, and has a presence in more than 30 countries and 10000 employees worldwide)
Administrated, supported and configured the servers hardware (IBM and HP) and software (Microsoft Windows Server 2003 and 2008) infrastructure in a SAN (Administration) for the primary and disaster sites
Designed, managed and implemented the domain schema of the whole Omnilife group, including 8 sites in Mexico, 4 sites in Colombia and 2 sites each in the other countries. Every country was developed with at least two sites, a primary site and a disaster site; the disaster site was created using virtualization through Microsoft Virtual Server or VMWare.
Planned, administrated and implemented the Active Directory for Colombia, Venezuela, India and Mexico
Configured the Application servers in cluster, which are used to connect from the thin clients through Microsoft Terminal Services to execute the company's application on the tills.
Managed and supported each critical service of the Company such as SAN, terminal services, backup (Symantec Backup Exec), virtualization (Virtual Server), antivirus (Symantec and NOD32), web services (SharePoint and IIS), databases (Microsoft SQL Server 2000) and email (Microsoft Exchange 2003)
Maintained the patch/security levels of operating systems using WSUS and middleware applications by keeping up with product releases and fixes and provided second and third level end user technical support
Designed processes using scripting to monitor the mission critical services, sending cell phone messages to the IT administrators when an event occurred and executed new systems projects to automate and improve the Company processes
Senior Server Administrator (Latin American Region
Senior Systems Administrator at Intralot
March 2005 - October 2006
Bogota, Colombia
(Intralot is a leading provider of state-of-the-art integrated gaming systems to lottery organizations worldwide)
Administrated and configured the server's infrastructure (Microsoft Windows Server 2003 and HP Open View) in a SAN and administrated the Network Services such as SAN, Microsoft Cluster, backup (Symantec Backup Exec), Web Server, EVA and email (Microsoft Exchange 2003)
Provided second level end user; in person and by phone
Administrated and supported the primary and disaster sites, providing fault tolerance and QoS to the Company
Designed processes using scripting to monitor the mission critical services, sending cell phone messages to the IT administrators when an event occurred
Support Engineer at Brinsa
October 1999 - April 2002
Brinsa, Bogota, Colombia
(Brinsa is a leader in production and commercialization of salt, cleaners, and industrial chemicals)
Administrated the server's infrastructure (Microsoft Windows Server NT 4.0 and Microsoft Windows 2000)
Administrated the Network Services such as Proxy (Wingate), email (Microsoft Exchange 5.5) and LAN
Maintained security services such as Antivirus (Symantec), and operating system upgrades
Technical Analyst at BC Safety Authority
February 2010
- Ensures the system is operating efficiently by monitoring performance and taking appropriate action to resolve any technical issues
- Designed and implemented, and support the new Citrix environment upgrade to Citrix XenApp 6, using 2 Web Interface servers configured in load balancing, 8 application servers and more than 300 users
- Created and deployed the new domain schema to Windows Server 2008 R2, including 2 sites: primary and disaster site.
- Planned and implemented, and administrate the Active Directory in Windows Server 2008 R2, including new group policies, groups and completely new OU design.
- Provide second and third level local and remote end user technical support in person and by phone
- Maintain the patch/security levels of operating systems using WSUS and middleware applications by keeping up with product releases and fixes
- Manage and support each critical service of the Company such as SAN, backup (Symantec Backup Exec), virtualization (VMware), antivirus (Symantec), web services (SharePoint and IIS), databases (Microsoft SQL Server 2005/2008 and Oracle 10/11g) and email (Microsoft Exchange 2007)
- Ensures the Authority can be operational after service disruptions through the development of recovery scripts and procedures for applications, operating systems and files/databases.
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